YOU'RE PAYING FOR TOOLS YOU DON'T NEED. HERE'S WHAT ACTUALLY WORKS FOR FREE.
- Erikka Shockley

- May 13
- 3 min read
A lot of small businesses are quietly bleeding money on software subscriptions that do the same thing — or less — than free tools that already exist. Nobody talks about this because the paid tools have better marketing.
Let's start with what's actually happening here.
A business owner gets overwhelmed, googles "best tool for [thing]," and the first three results are paid platforms with beautiful landing pages, testimonials, and a free trial. They sign up. They use 20% of the features. They forget to cancel. And now they're paying $29/month for something they could've done in Google Docs.
This is not a personal failing. It's a pattern. The paid tools have marketing budgets. The free tools just quietly work.
So here's a real look at what you're probably paying for — and what you could replace it with today.
DESIGN TOOLS

Canva Free
[vs. Adobe Express, Visme, Piktochart (paid)]
Canva's free plan is genuinely robust for most small businesses. Social graphics, flyers, presentations, basic branding — it's all there. The paid version adds features that sound essential but mostly aren't unless you're running a team. If you're upgrading to Canva Pro because you felt like you "should," check if you've actually used the Pro features in the last 30 days. Most people haven't.
SCHEDULING & BOOKING

Calendly Free / Google Calendar appointment slots
[vs. Acuity, HoneyBook booking, many CRM schedulers]
Calendly's free tier gives you one event type, which is honestly enough for most service providers who offer one primary call or consultation. Google Calendar's built-in appointment scheduling does the same thing and sends automatic reminders. You don't need a $16/month scheduler to let people book a discovery call.
EMAIL MARKETING

Mailchimp Free / Brevo Free
[vs. ConvertKit, Flodesk, ActiveCampaign (entry tiers)]
If you have under 500 subscribers and you're sending a newsletter twice a month, you do not need a $35/month email platform. Brevo's free plan allows up to 300 emails per day and unlimited contacts. Mailchimp's free tier covers 500 contacts. Most small businesses are paying for email tools because the aesthetics are prettier — not because the functionality is actually different at their list size.
Sidenote ... a lot of businesses upgrade their email platform before they've figured out what they're even saying in their emails. Fix the content first. The tool is not the problem.
PROJECT MANAGEMENT & ORGANIZATION

Notion Free / Trello Free
[vs. Monday.com, Asana paid, ClickUp paid]
Notion's free plan is extensive for a solo operator or small team. Docs, databases, content calendars, SOPs, client portals — most of what small businesses need is available without paying anything. Trello's free tier gives you unlimited cards across 10 boards. The paid project management tools become worth it when you have a team of 5+ people with complex dependencies. Most small businesses are nowhere near that threshold.
ANALYTICS & REPORTING
Google Analytics 4 + Google Search Console
[vs. various paid analytics dashboards]

GA4 and Search Console together tell you who's coming to your site, from where, what they're doing when they get there, and what search terms brought them. This is free. Completely free. There are paid analytics tools charging $50–$200/month for prettier dashboards that pull from the same underlying data. Unless you have a very specific reporting need, you're paying for aesthetics.
THE ACTUAL REASON BUSINESSES OVERSPEND ON TOOLS
It's not that paid tools are always bad. Some of them are worth it at the right stage. But a lot of small businesses are buying tools as a form of momentum — it feels like doing something, even when the real work is still waiting.
New software feels like progress. It's not.
If your website is confusing, a fancier email platform won't fix it. If your offers aren't clear, an upgraded CRM won't help you close more clients. If your content isn't converting, switching to a prettier scheduler won't change that.
Tools support a functional business. They don't build one.
*THE BUSINESSES THAT STAY PROFITABLE THE LONGEST ARE USUALLY THE ONES THAT RESIST THE URGE TO KEEP ADDING THINGS AND START GETTING REALLY HONEST ABOUT WHAT'S ACTUALLY NOT WORKING.
Go through your subscriptions this week.
Be honest about what you've actually logged into in the last 30 days.
The answer might be mildly alarming!
And if you're currently paying for something you barely use, it's okay.
Most business owners are. It just doesn't have to stay that way.
Not sure if your current setup is actually working for your business?
That's kind of the whole thing I help people sort out. If your tools, systems, or overall business presence feel more chaotic than they should, let's talk about it!
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